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new rules for embarking cruise

COVID-19. Here are the new rules for going on a cruise

Many people ask us at Civitavecchia Port: are there still cruises of the past (before Covid 19)? The cruises in which you went around the seas of the world and got off at every port. Where on board you jumped between buffets and pools, slides and karaoke, pecked between theaters and endless long drinks. Cruises where you posed with the captain, and at the gala you were ready to show off your best suit.

We at the Port of Civitavecchia answer: yes and no. Because unfortunately there are many limitations compared to pre-Covid cruises, but the cruise passenger is aware that he is in a sort of bubble, where the coronavirus is kept very far away. Going on a cruise today is the safest holiday!

Let’s see how the major cruise lines are adapting embarking protocols.

Covid rules for embarking MSC Cruises

On MSC Cruises you can only travel if you have a complete vaccination cycle certification. MSC Cruises has extended, starting from 4 December, the measures already adopted for winter travel in other regions to itineraries in the Mediterranean – therefore including the Port of Civitavecchia.

Guests on all ships in the fleet must be vaccinated against Covid-19 and carry out a Covid-19 test within 72 hours prior to the scheduled embarkation date. The new rule applies to all guests aged 12 and over, and adds to the existing health and safety measures introduced by MSC Cruises in summer 2020, which today form the basis of a protocol that has become a model worldwide.

Any booked guest who will not be fully vaccinated in time for their departure date can choose to postpone their MSC cruise to a later date or request a refund. It seems to us a very flexible and correct decision.

We at Civitavecchia Port believe that the Covid-19 test before boarding, in particular, constitutes an additional safety element that offers all guests and crew the highest level of protection.

Covid rules for embarking Celebrity Cruises

From February 1st, Celebrity Cruises will introduce additional security measures, even more stringent than MSC. In fact, the company will require coverage with a complete vaccination cycle even for children aged 5 and over to board their ships. For children under the age of 2 to 4 years, a negative response from the Covid-19 test performed before boarding will be required.

Celebrity Cruises is the second company, in chronological order, to adopt such a stringent protocol, after Disney Cruise Line, which established the vaccination requirement for children aged 5 and over for cruises from January 13, 2022 onwards. A choice made after the approval on November 2, 2021, by the CDC, of ​​the use of Pfizer-BioNTech vaccines for children aged 5 to 11.

Covid rules for embarking Royal Caribbean

The provisions panel is constantly evolving. Consider, for example, Royal Caribbean, which belongs to the same Group as Celebrity, currently allows unvaccinated children to sail, as MSC Cruises is regulating: for ages up to 11 you can get on board by presenting a Covid test negative.

Covid rules for embarking Norwegian Cruise Line and Princess Cruises

On the other hand, brands such as Norwegian Cruise Line and Princess Cruises allow children between 5 and 11 years old on board only if vaccinated, as a consequence of the choice of having only passengers with the complete vaccination cycle, without exception. The consequence is that, for these two companies, children under the age of 5 will not be able to board the ship. A decision that leaves us definitely surprised

Civitavecchia Port: Forte Michelangelo

What are the procedures for Covid-19 at the Port of Civitavecchia?

All international transport has been affected by the Coronavirus pandemic (COVID-19), and obviously the arrivals and departures of cruise ships and ferries at the port of Civitavecchia have also been affected.

On this page we try to clarify the procedures implemented at the Port of Civitavecchia, both for ferry connections with Sardinia, Sicily, Spain and Tunisia and for the main cruise companies, which are gradually starting their navigation again.

We will update this page as we get news.

Drive-In Covid Test Centre at Civitavecchia Port of Rome

The Drive-in in Largo della Pace has been moved to via Tarquinia 30 – Fiumaretta.

The Drive-in is active:

  • Mon-Sat from 0800 AM to 0600 PM
  • Sun from 0800 AM to 0100 PM

 

To request the molecular test on a voluntary basis, you need the doctor’s prescription, your fiscal code and you must reserve the PCR Test.

For more info, please visit Ministero Salute Official Website

Test Results

To know the test result, please contact (from Tuesday to Saturday):

  • 06 96669302/470/471/477
  • richiestareferticovid@aslroma4.it

Those who have a positive test result will be promptly advised.

Covid-19 provisions for ferries with Sardinia

All connections to and from Sardinia are operational again:

  • Civitavecchia-Olbia,
  • Civitavecchia-Cagliari,
  • Civitavecchia-Porto Torres
  • Civitavecchia-Arbatax.

Provisions for those arriving in Sardinia.

All those wishing to embark on direct shipping lines from the Port of Civitavecchia in Sardinia are required to register before boarding using the following online form:

Covid-19 Registration for ferries from the Port of Civitavecchia to Sardinia

and present in addition to an identity document, a copy of the registration receipt, together with the boarding pass.

You will also need to meet one of the following conditions:

  • give proof of having carried out the vaccine;
  • give proof of having carried out the swab with negative results (including the rapid swab) no later than 48 hours before departure;
  • swab on arrival (including the quick swab) or at the dedicated areas in the port of Civitavecchia, or within 48 hours of arrival;
  • submit to the obligation of fiduciary isolation for 10 days, with the burden of communicating this to their general practitioner, to the pediatrician of free choice or, for non-residents, to the territorially competing health authority through the toll-free number.

However, for all passengers returning from Sardinia it is highly recommended to swab them within 48 hours of their return.

To book a swab test you can go to the official page of Salute Lazio:

Swab test reservation booking form

Disembarkation at the port of Civitavecchia? New Health Protocols to enter Italy

The priority of the Port of Civitavecchia is the health and safety of cruise passengers and crew. The following measures apply for arrivals in Italy in the coming months, including departures and arrivals in Mediterranean ports such as the Port of Civitavecchia and in Northern Europe in the summer of 2021.

Authorities are continuously evaluating developments in response to COVID-19 and will adapt health and safety measures to give the best possible guarantees.

Are you entering the Italian territory? You must fill in the appropriate digital form (dPLF)

The first thing to know is that before entering Italy, from any country of origin and for any travel reason (tourism, work, etc.), it is necessary to fill in all its parts the European digital Passenger Locator Form (dPLF).

If you are a traveler from EU countries, or from the Schengen Area, and from the following countries: Israel, Canada, Japan, the United States, you can enter Italy without quarantine, if you meet the following conditions:

1. You must complete the Passenger Locator Form before entering Italy

2. You must present a COVID-19 green certification upon arrival, which must be issued by the Health Authority of your country of origin, which certifies:

  • to have received full COVID-19 vaccination for at least 14 days
  • or, recovery from COVID-19 and the cessation of medical isolation
  • or, negativity to a rapid molecular or antigenic test performed in the 48 hours prior to entering Italy

Green certifications must be written in Italian, English, French or Spanish, and can be submitted in digital or paper format.

3. You must communicate your arrival to the Prevention Department of the Local Health Authority (Lazio Region toll-free number: 800 118 800).

COVID-19 Green Certificate – EU digital COVID certificate

For technical assistance call the Call Center on (+39) 800 91 24 91 (open every day from 8am to 8pm)

Travelers from the United Kingdom of Great Britain and Northern Ireland

As of today, if you have stayed in the United Kingdom, in the 14 days prior to entering Italy, you will need to present a certification of negativity to a molecular, or antigenic test, carried out within 48 hours before entering Italy and undergo isolation trustee and health surveillance for 5 days.

At the end of the isolation period, you will need to undergo a new molecular or antigen test (there are some exceptions that you can find here).

Travelers who are prohibited from entering and passing through Italy

As of today, if you have stayed or transited in Brazil in the previous fourteen days or if you have stayed in the previous fourteen days in India, Bangladesh and Sri Lanka.

MSC Magnifica returns to sail safely, with Covid-19 tests to be done before boarding the ship

MSC Magnifica sailed on October 19 from the Port of Genoa, making it the second MSC Cruises ship to resume operations since the Company returned to sail safely in mid-August. MSC Cruises has introduced a rigorous health protocol, which was done together with international experts, and with the collaboration of the Italian authorities.

MSC Magnifica will embark in the four Italian ports of Genoa, Livorno (for excursions to Florence and Pisa), Messina and Civitavecchia (Rome). Thanks to boarding from the Port of Civitavecchia, this 10-night cruise (a stopover in Piraeus for the visit to Athens, Katakolon for Olympia, Valletta in Malta) is easily accessible for guests residing in Schengen countries, only ones who can currently take part in the cruise in this first phase of resumption of operations.

MSC Cruises’ health and safety protocol includes universal health screening of all guests and crew, with Covid-19 tests to be carried out before boarding the ship; high hygiene, sanitation and cleaning measures throughout the boat; social distancing; mandatory wearing of masks in public areas and on-board contact tracing technology. In this initial phase, the ship’s capacity was also reduced to 70% to ensure social distancing on board.

By the end of the year, the ship is planning a total of six Mediterranean cruises, including a special 8-night Christmas trip that will depart Genoa on 18 December.

Covid-19 Swab Testing at the Port of Civitavecchia

All international transport has been affected by the Coronavirus pandemic (COVID-19), and obviously the arrivals and departures of cruise ships and ferries at the port of Civitavecchia have also been affected.

Currently the Covid-19 swab-test is mandatory only for those returning from Barcelona, while it is highly recommended for those returning from Sardinia.

Where and how to do the swab-test at the port of Civitavecchia

To get the COVID-19 swab it is necessary to show up with a travel document and health insurance card/fiscal code (e-prescription is not mandatory).

The times for taking the swab test at the port are: 6:00 am – 1:00 pm / 6:00 pm – until the end of the swap-tests.

IMPORTANT: we inform all passengers that there are currently long waits at the Largo della Pace Drive-In. Swabs can be made, even in all other territorially competent ASL structures (Local Health Authority).

Here is a useful list of ASL structures that make the covid-19 swab:

  • PS Ospedale San Paolo – Largo Donatori del Sangue 1,Civitavecchia (Mon-Sat 9am-7pm)
  • AO San Giovanni Addolorata – Via Ambaradan – Roma (Mon-Sat 9am-7pm)
  • Ex Presidio Forlanini – Piazza Carlo Forlanini – Roma (Mon-Sat 9am-7pm)

Covid-19 Swab Test for those embarking at the Civitavecchia Port

Starting from Monday 14 September, even those leaving from the Port of Civitavecchia (passengers for Sardinia, for example) can have the test for COVID-19 at the tent at the San Paolo Hospital in Civitavecchia.

The timetables for those who embark for taking the swab test at the port are:
Mon-Fri 9:00 am – 7:00 pm / Sat-Sun 9:00 am – 2 pm

To get a swab test you have to show a travel document.

The time needed to take the COVID-19 test and get the result is about 1 hour.

Covid-19 Swab Test result

To know the swab test result, please contact (from Tue to Sat):

Tel: 06 96669302 / 470 / 471 / 477
E-mail: richiestareferticovid@aslroma4.it

IMPORTANT. Those who have a positive swab test result will be promptly advised.

Cancellations and refunds of services booked through our site

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Refund Update

The processing time for cash refunds is taking far longer than normal as we are processing over 1,000 times the normal volume of cancellations. We also have 75% fewer staff available to process refunds due to social distancing restrictions.

CivitavecchiaPort.org is offering vouchers as these are automated and give customers an immediate alternative. Unfortunately, cash refunds cannot be automated. Customers who choose a voucher, but don’t redeem it within 12 months may still apply for and obtain a refund after this 12 month period.

Customers who choose not to accept a voucher will receive their refund in due course, once this crisis has passed. Over the coming weeks and months, we will be working hard to process refund requests as quickly as we can.

We sincerely apologise for these unavoidable refund delays which are due to the unprecedented volume of Govt. imposed flight and ship cancellations and we sincerely thank customers for their patience.

So if you plan to move your trip to the next year, we ask you to request the voucher by email, referring to your booking. Vouchers that you can spend next year[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

How will I receive my voucher?

If your flight/ship was cancelled, you will receive your voucher from us by email to the email address provided in your Booking. The email will include voucher details, the monetary amount, and expiration date.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Are there limitations?

No, there are no limitations to travel on any car transfers.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

If I don’t use my voucher within the time-frame will I lose it?

You will have 12 months to book your car transfer using your voucher from the date of issue.

If you accept the voucher and do not use it before the expiry date you will receive a full cash refund, if you only use part of the voucher prior to expiry, you will receive the remaining balance in cash upon expiry.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Do I need to use the full amount of the voucher at one time?

No you don’t! If you have remaining credit on your voucher after you complete a booking, you can purchase additional services with your voucher.

Or you can save your remaining voucher credit to book another transfer at a later date. Just ensure to complete the booking before the voucher expires, however you can still travel at a later date.

Once the voucher expires, any remaining balance will be refunded in cash.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

What can I use my voucher for?

You can use your voucher to pay for car transfers on both Rome-airport.net and CivitavecchiaPort.org websites.

You cannot use your voucher to pay for ancillary products, such as tours.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Can I give my voucher to my family member or a friend?

Yes! You can pay for multiple travel companions as our voucher offers great travel flexibility.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

What if I booked a family trip, will I just get one voucher?

Each group booking will receive one voucher on behalf of all customers (including infants). The voucher will be in the customer’s name who made the original booking.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Can I receive a cash refund instead of voucher?

You can request a cash refund however bear in mind we will place your request in the cash refund queue, and it will be dealt with accordingly. Your refund voucher will be valid and available for use until you receive your cash refund.
We highly recommend using the refund voucher.[/vc_column_text][/vc_column][/vc_row]

Covid-19 Update: When will ocean cruise lines resume service?

Ocean cruises temporarily suspended service worldwide due to the COVID-19 pandemic. We are trying to keep track of the changes, but the cruise industry has been hit hard by the pandemic. Following all the various updates can be challenging.

Obviously, the information we report is provided by various cruise lines around the world, and will be updated if necessary.
These dates are subject to change, and we recommend that you contact your cruise company for current information.

Adventure Canada (Ocean Endeavour only): 2021 (2020 season canceled)

AIDA: Aug 1

Coral Expeditions: November 2020 (to be confirmed)

Australis: September 2020 (start of season)

Azamara: August 1

Bahamas Paradise:

  • Grand Celebration: July 25
  • Grand Classica: October 3

Blue Lagoon Cruises: July 1

Captain Cook Cruises: June 1

Carnival: July 31
Carnival is planning a phased return to service, beginning August 1, when it plans to resume cruises on the following ships:

  • Galveston: Carnival Dream, Carnival Freedom and Carnival Vista
  • Miami: Carnival Horizon, Carnival Magic and Carnival Sensation
  • Port Canaveral: Carnival Breeze and Carnival Elation.
  • Other than the services from Galveston, Miami, and Port Canaveral all other North American and Australian homeport cruises will be cancelled through August 31.
  • All Carnival Spirit Alaskan cruises from Seattle will be cancelled, as well as the Carnival Spirit Vancouver-Honolulu cruise on September 25 and the Honolulu-Brisbane transpacific cruise on October 6.
  • All Carnival Splendor cruises in Australia from June 19 to August 31 will be cancelled.

Celebrity: August 1

Celestyal Cruises: July 31

Coral Expeditions: June 16

Costa: Aug 1

Cruise & Maritime Voyages: July 1

Crystal Cruises:

  • Crystal Espirt: August 9
  • Crystal Serenity: September 12
  • Crystal Symphony: September 1

Cunard Line:

  • Queen Mary 2: August 1
  • Queen Victoria: August 1
  • Queen Elizabeth: September 9

Disney Cruise Line:
• Disney Magic: August 5
• Disney Wonder: September 18
• Disney Dream: July 31
• Disney Fanatasy: August 1

Fred. Olsen: No fixed date.

G Adventures Aug 1, 2020.

Hapag-Lloyd Cruises: July 1; August 1 for sailings calling on a U.S. port of call.

Hebridean Island Cruises: July 23, 2020

Holland America Line: Holland America Line has canceled all Alaska, Europe and Canada/New England cruises for summer and fall 2020, as well as Alaska cruisetours.

Hurtigruten:
• June 16 (Coastal Voyage)
• Summer (Expedition Ships)
• Alaska: 2020 Season Cancelled

The Majestic Line: July 4

Marella Cruises: July 31

Metropolitan Touring: June 1

MSC Cruises: Aug 1

Norwegian Cruise Line: Aug 1

Oceania Cruises: Aug 1

P&O Cruises: Oct 16

P&O Cruises Australia:

  • Australia: September 18
  • New Zealand: September 1

Paul Gauguin: No fixed date

Pearl Seas Cruises: July 1

Ponant: Varies according to ship; no earlier than June

Poseidon Expeditions: No sooner than June 15

Princess Cruises: Princess has canceled most of its cruises, as well as Alaskan cruisetours, through Fall 2020.

Pullmantur Cruises: July 4

Quark Expeditions: September 20

Regent Seven Seas: August 1

Royal Caribbean: August 1

Saga Cruises: July 1

Sea Cloud Cruises: July 1

Seabourn:

  • Seabourn Sojourn: October 14
  • Seabourn Encore: October 20
  • Seabourn Ovation: November 7
  • Seabourn Quest: November 7
  • Seabourn Odyssey: November 21

SeaDream Yacht Club: September 1 for Mediterranean voyages; June for new Norway & Arctic itineraries.

Scenic: September 1

Silversea:

  • Silver Cloud: Octover 28
  • Silver Explorer: October 20
  • Silver Moon: October 2
  • Silver Muse: September 10
  • Silver Origin: August 22
  • Silver Shadow: July 26
  • Silver Spirit: August 20
  • Silver Whisper: July 18
  • Silver Wind: November 11

Star Clippers:

  • Royal Clipper: July 4
  • Star Flyer: July 11
  • Star Clipper: September 12

Tauck: August 1

UnCruise Adventures: End of May

Viking Cruises: August 31

Virgin Voyages: October 17

Windstar Cruises:
• Wind Spirit: September 3
• Star Breeze: October 27
• Wind Surf: November 29
• Wind Star: January 16, 2021
• Star Legend: March 1, 2021
• Star Pride: July 5, 2021

Zegrahm Expeditions: June 4

When Will River Cruise Lines Resume Service?

Amadeus: May 28

AmaWaterways: August 1

American Cruise Lines: June 15

American Queen Steamboat Company: July 6

APT: July 1

Arena Travel: April 30

A-ROSA River Cruises:

  • Douro: June 17
  • Rhine: June 19
  • Danube: June 20
  • Seine & Rhone: July

Avalon Waterways: September 1

Botanica: May 31

Captain Cook Cruises (Murray River): July 1 (Murray River); June 1 (Fiji)

CroisiEurope:

  • European, Egpt & South Africa Safari voyages: July 1
  • Mekong voyages: August 14

Crystal River Cruises: August 1

Emerald Waterways/Evergreen Cruises: September 1

Gate1 Travel: July 1

Grand Circle: July 1

Pandaw: July 2020

Riviera Travel June 1

Scenic: September 1

Tauck: August 1

Teeming River Cruises:. July 14

Titan: June 1

Travelmarvel: July 1

TUI River Cruises: November 26

Uniworld: July 1

Vantage Deluxe World Travel: July 12

Victory Cruise Lines: 2021

Viking River Cruises: August 31

Coronavirus emergency: state of arrivals and departures at the Port of Civitavecchia

[vc_row][vc_column][vc_column_text]Coronavirus (COVID-19) is causing a series of difficulties for all Italian transport, and obviously the arrivals and departures of ferries and cruises are also affected.

In this page we will try to update you on the Port of Civitavecchia, in particular regarding Cruises and the routes that connect it by ferry with Sardinia, Sicily, Spain and Tunisia.

We will try to constantly update this page, during the next few days, whenever there will be official communications from the various shipping companies.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Coronavirus update for Cruises at the Port of Civitavecchia.

MSC Cruises extended the cruise stop for the entire fleet until July 31, 2020 inclusive.

Through a note published directly on the official website, the company announced that it will consider restarting operations in August with a reduced number of ships in both the eastern and western Mediterranean. Further updates will be available by July 15th.

Costa Crociere, has announced the suspension of departures until 15 August 2020.

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SICILY

All connections and ordinary transport of people to and from Sicily on the routes of Civitavecchia-Palermo and Civitavecchia-Termini Imerese are back in operation.[/vc_column_text][vc_single_image image=”5689″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/2″][vc_column_text]

SARDINIA

All the connections and ordinary transport of people to and from Sardinia on the routes of Civitavecchia-Olbia, Civitavecchia-Cagliari, Civitavecchia-Porto Torres and Civitavecchia-Arbatax are back in operation.[/vc_column_text][vc_single_image image=”5690″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]

BARCELONA

Passenger transport to Barcelona from the port of Civitavecchia is currently operational.[/vc_column_text][vc_single_image image=”5692″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/2″][vc_column_text]

TUNIS

Passenger transport to Tunis from the port of Civitavecchia is currently operational.[/vc_column_text][vc_single_image image=”5691″ img_size=”full” alignment=”center”][/vc_column][/vc_row]

Italian ports have already lost 490 thousand passengers between March and April

The weight of the coronavirus emergency on the Italian cruise sector is starting to worsen. Following the stop of the cruise lines, today there are already 280 calls canceled in Italian ports between March and April with 490 thousand passengers lost.

Unfortunately, this is a minimal figure, in the hope that everything will start again as soon as possible. The calculation in fact concerns the companies which, today, have confirmed the cancellation of cruises. Other cruise lines have not yet confirmed the cancellation, but they are likely to do so shortly.

Costa Cruises suspends travel to the Mediterranean

Following the new measures introduced by the government, Costa Cruises has decided to stop traveling in the Mediterranean until April 3. “The cruises currently underway will stop in Italian ports (Civitavecchia, Genova, Venezia, Livorno,…) only to allow guests to disembark and return home, without making excursions or new embarkations,” writes the company in a note. Costa will offer credit to interested cruise passengers for a future cruise.

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