UPDATE: The Norwegian Pearl, of the Norwegian Cruise Line, is stopped in the Catalan port from Tuesday 2 July. The Norwegian says: navigation will resume towards Livorno. 5 July departure from Civitavecchia Port of Rome is canceled.
The Norwegian apologies
“Conscious of the disappointment and inconvenience caused to our customers following the unexpected – NCL writes in the note – we offer our most sincere and sincere apologies. Our team is constantly working to better assist our customers, and there We thank them for their unconditional support and their loyalty “. In a tweet, the company explained that it offered rebates and discounts of 50% for subsequent cruises and a coverage of up to 300 euros of expenses for eventual changes of airline tickets to return home.
The Norwegian Pearl (NCL), is blocked since yesterday in the port of Barcelona with over 2,300 passengers on board due to a mechanical failure. According to the Independent, the ship left from Amsterdam on June 22 last for a 13-night cruise: according to a NCL spokesman, the breakdown forces the ship to travel at a slower speed and so the stages have been canceled of Monaco and Palma de Mallorca.
For now, Norwegian Pearl is expected to remain in the port of the Catalan city one more night so that the failure can be repaired. According to the roadmap, the ship should have concluded its trip to our Civitavecchia Port of Rome on the morning of Friday 5 July, but it is not clear if it will be able to respect this date. Meanwhile, the NCL has already canceled the next Norwegian Pearl cruise, which was due to sail from Civitavecchia Port on the same evening on Friday with about 2,400 passengers on board for a trip of 10 stops, including Dubrovnik, Santorini, Mikonos, Athens, Naples and Monaco.